mGive Asks You to Text HAITI to 90999 to Give $10 to Red Cross

Text Haiti To 90999 | AXI said on January 13, 2010, 11:46 am:

[...] MGive Asks You To Text HAITI To 90999 To Give $10 To Red Cross Early this morning a 7.0 magnitude earthquake hit Haiti and details are still coming in. m… [...]

John said on January 13, 2010, 2:44 pm:

Does all $10 go to the Red Cross?

valerie said on January 13, 2010, 3:59 pm:

I sent a text from my Sprint phone, and got this in reply from sender 9230:

The shortcode you are attempting to use has expired and is no longer a valid short code. Msg 1051

Now what?

valerie said on January 13, 2010, 4:22 pm:

Yup, that’s exactly what I did. Just did it again, and got the same message.

This phone asks if this is an email address or a mobile phone# before it lets you enter 90999. I chose phone number. Is there where I’m doing it wrong?

valerie said on January 13, 2010, 4:24 pm:

I tried to enter 90999 through the email address route and it wouldn’t accept it. hrm. Guess I’ll have to donate elsewhere. Thanks!

$1 Million in Donations for Haiti, via Text Message - Bits Blog - NYTimes.com said on January 13, 2010, 4:38 pm:

[...] texted donations are being handled by a company called mGive, which started the campaign in a joint effort with the State Department and the Red Cross late Tuesday night. [...]

Jorge Rodriguez said on January 13, 2010, 4:46 pm:

I have encoutered the same problem from my Sprint PCS phone. I tried it twice and it did NOT work.

I sent a text from my Sprint phone, and got this in reply from sender 9230:
The shortcode you are attempting to use has expired and is no longer a valid short code. Msg 1051

thach, said on January 13, 2010, 4:48 pm:

so i sent haiti to 90999, then i replied with YES for confirmation. Then STOP for not wanting the latest news…So is my $10 donation canceled ??? because i don’t want to cancel the donation, i just want to end the latest news.

what’s going on ?

Anonymous said on January 13, 2010, 4:58 pm:

[...] [...]

Robert said on January 13, 2010, 5:33 pm:

I’ve sent a text but did not receive a confirmation, should I wait or send another?

V-Girl said on January 13, 2010, 6:07 pm:

Hi – any way we can know how much has been donated so far? I don’t want to tweet incorrect info. Thanks!

Jody said on January 13, 2010, 6:13 pm:

My carrier is Cellular South. They said they were setup to allow donations to the Red Cross Haiti efforts and to send the word Haiti to 90999. I did. I got a reply back from 90999 saying my carrier was not participating in this campaign. So I called my carrier, Cellular South, to verify. They said yes they were and they could see the charge now on my account. So I came here to get a receipt. I keyed in my phone number and then the PIN that was texted to me. It told me “No donations found for this mobile number”. So where is my donation? Cellular South shows it on my account but your web site shows no donations for my number.

MK said on January 13, 2010, 6:24 pm:

Hi i have a question, i have verizon prepaid services can i still make a donation? will it just deduct from my balance?…. thanks in advance

Stephen Joos said on January 13, 2010, 7:19 pm:

Jody- Cellular South is currently not active for the text HAITI to 90999 campaign. If you email me your mobile number, I can look up your messaging history in our system. My email address is sjoos@mgive.com.
Thank you.

Stephen Joos said on January 13, 2010, 7:20 pm:

MK- Yes your donation will deduct from your prepaid balance. Once you make your donation you can download a receipt at http://mgive.org/receipt.
Robert- You can confirm your donation by entering your mobile number at http://www.mgive.org/receipt. If it is not showing up there the donation did not go through.
V Girl- Over $1.5 million has been raised so far through the text HAITI campaign. You can follow the most recent mgive updates through our twitter account- http://www.twitter.com/mgive

Cathy said on January 13, 2010, 9:51 pm:

How quickly will the Red Cross get the money? I’ve heard time frames of 30 & 60 days at least for mGive to actually get the money to the Red Cross. I’ve also heard that while mGive gives all the money collected to the charity involved, they then turn around & charge the charity some amount for the collection campaign. Can you clarify? Or point me to a web page that explains? Thank you. I’d love to post this info on Facebook, etc., but want to know what I’m supporting.

Don McLean said on January 13, 2010, 10:26 pm:

Valerie, 90999 is only for AT&T users.
Cellphone users can send donations of $5 by texting the word “Haiti” to 45678 through a system set up by the Mobile Giving Foundation, a group that enables charities to collect money by text messages. The Salvation Army is a member of the group.
The first tweet came through just two hours after a massive earthquake devastated Haiti’s capital early Tuesday evening: “Please text ‘Yele’ to 501501 to donate $5 to YELE HAITI. Your money will help with relief efforts. They need our help.” Sent from the Twitter account of Haitian born musician Wyclef Jean, the text message went out to the singer’s nearly 1.4 million followers and kicked off what has quickly become the largest text-based fundraising campaign for disaster relief in history. An American Red Cross text donation campaign, which was launched a couple hours after Yéle Haiti’s, had raised over $800,000 by 3pm Wednesday.

Nick said on January 13, 2010, 11:57 pm:

@Don McLean 90999 isn’t ONLY for AT&T users.. I use T-Mobile and I successfully donated $10.

Donate $10 by texting Haiti to 90999
or
Donate $5 by texting Yele to 501501
or
Visit the Red Cross website or other organizations and donate any amount

Fm said on January 14, 2010, 1:29 am:

Got an error message saying shortcut not valid or expired…

Garcia said on January 14, 2010, 1:40 am:

Just donated $10.

sdl said on January 14, 2010, 1:49 am:

Apparently the Ring of Fire is not just in the South Pacific……bummer there was no tsunami

asd said on January 14, 2010, 1:59 am:

can i donate from a greek mobile?

MK said on January 14, 2010, 2:13 am:

Hi, I’m from Singapore and would like to donate via to the Red Cross for this relief effort. Can I do so?

CJB said on January 14, 2010, 2:33 am:

will this number work in alberta?

Sharon said on January 14, 2010, 2:40 am:

I have Virgin mobile. I sent the text to 90999 but i never got a reply… Does it not work for virgin mobile???

Leo said on January 14, 2010, 2:40 am:

I sent the message from my Vodafone Mobile in New Delhi, India. Will it work…… got back no reply

Marie Guen Tampus said on January 14, 2010, 2:42 am:

how do you send $10 through text if you are from the Philippines? I tried but it didn’t work.

Synchronized Chaos » From Yahoo’s Buzz Log - ways to help earthquake survivors in Haiti said on January 14, 2010, 3:19 am:

[...] cell phone user can text “Haiti” to the number 90999. The text message will result in a $10 donation to the Red Cross. So far, the campaign has been a massive hit. According to Mashable, the texting [...]

WANDA said on January 14, 2010, 3:19 am:

just donated $10.

Tosin Ajayi said on January 14, 2010, 3:46 am:

I want to donate but i do not have a credit card. How do i do this from Nigeria.

Sherie said on January 14, 2010, 4:09 am:

Goodmorning,

Glory be to God. I just donated $10 via text, I continue to pray for the families and victims of the recent life changing event. My heart goes out to all!

suy said on January 14, 2010, 4:11 am:

what if you want to donate more than $10 do you just have to repeat the Text. This seems to be the only way to earmark the money for Hatti with the Red Cross

texting to help. » picture this. said on January 14, 2010, 4:13 am:

[...] [...]

Dong Pham said on January 14, 2010, 4:19 am:

I think I have responsible with the victim.

Dong Pham said on January 14, 2010, 4:24 am:

I think I have responsible with the victim. My donation $10.00 to the victims of earth quake in Haiti. Thank you

williamAcoppage said on January 14, 2010, 4:36 am:

make donation checking??????????

bella said on January 14, 2010, 4:42 am:

Can i donate to this number from Indonesia?

Mingo Cortez said on January 14, 2010, 4:47 am:

I have Cricket nd just sent $10.00 But im not sure If it worked cuz I never got a reply back….Anyone know if Cricket Is helping in the Donation aswell??

Andrea said on January 14, 2010, 5:05 am:

It did not let me donate by text but you can donate here, it only takes 2 minutes.

https://www.redcross.org.uk/emergencysite/campaign.aspx?id=88917

Haitian Prayers, Thoughts, Hopes « The Unqualified Economist said on January 14, 2010, 7:21 am:

[...] [...]

Dan said on January 14, 2010, 7:45 am:

mGive’s FAQ says “proceeds wired” to non-profit “in 90 days”. How many days does it take for my mGive donation to get to the Red Cross Haiti fund by your service?

If I call Red Cross directly and specify their Haiti fund the Red Cross will get my $10 debit donation in about one day.

Please clarify how many days it takes mGive to get the donation to the Red Cross Haiti fund, as I might like to share mGive’s Haiti donation service with friends and family, but not if it takes 90 days.

Thank you in advance for your prompt response.

Silos Are For Grain « Goodnews Blog said on January 14, 2010, 8:05 am:

[...] [...]

Laisseraller said on January 14, 2010, 8:10 am:

I just donated $10.00 using 90999 seems to work well!
My heart goes out to these brave folks of Hattii, I hope the world gets more involed and helps get some building standards, safety standards for this small country. They need their own Red Cross also. My prayers are with these folks.

Vince said on January 14, 2010, 8:22 am:

I donated $10 yesterday without any problem. Today I attempted to donate an additional $10, but I am not receiving a confirmation reply. Is there a limit of one donation per phone number, or is the system overwhelmed?

deirdre said on January 14, 2010, 8:24 am:

i texted 90999 via my verizon phone with HAITI as the text and i have yet to get a response. did i do it correctly? thanks!

Dr. Rice said on January 14, 2010, 8:32 am:

Oh No! I sent the text and didn’t get a reply. It’s been about 3-5 minutes. Is it normal to take a long time? God Bless those Haitians. I hope prayers are abundant for them!

Dan said on January 14, 2010, 8:39 am:

I gave $10 today (1/14) and it took about 10 minutes to get a text reply.

I’m still concerned that mGive may take up to 90 days to give the donations to the Red Cross Haiti fund, when Haiti really needs the money and help/supplies apparently within the first 48 hours. Could someone at mGive respond when they get a chance?

Glory said on January 14, 2010, 8:49 am:

For those having problems with the message saying the short code has expire, you will have to call your cell phone provider to have them unblock your phone from sending messages to these short codes. I had the same problem on Sprint and I called them and had them remove the block. Was able to make donation after that.

gladys jones said on January 14, 2010, 9:38 am:

Will the Gov Fees & taxes be paid on donation amounts being charged by Cell carrier? Will mGive get tax writeoff from this or will I be able to claim?

Text the phrase “Haiti” to the number 90999 and donate $10 to the Red Cross. « Pay Attention To Me! said on January 14, 2010, 9:40 am:

[...] [...]

luckyshot said on January 14, 2010, 10:01 am:

So sent a text with Haiti in it, then another with HAITI and have yet to recieve anything back (has been 30 minutes). I have Sprint. Is the system just overloaded right now and it’ll take a long time to get a reply? Haven’t gotten any error messages as of yet….thoughts?

curious VMA user said on January 14, 2010, 10:02 am:

Can donations be made via Virgin Mobile USA PREPAID cell phones?

Michel Bevers said on January 14, 2010, 10:35 am:

Tried to make a donation by texting through Rogers Canada. Message was sent (Haiti to 90999), but no replie. Did I make a donation???

Anna said on January 14, 2010, 11:06 am:

just made the donation, but havent received a replied with a confirmation..did i did it right??

Brian said on January 14, 2010, 11:24 am:

I sent the a text, “HAITI” to 90999 and received no confirmation. It’s been about 15 minutes, how long is it supposed to take? Should I find another way to donate?

Haiti SOS by SMS at iDiplomacy said on January 14, 2010, 11:47 am:

[...] on Facebook and Twitter: The texted donations are being handled by a company called mGive, which started the campaign in a joint effort with the State Department and the Red Cross late Tuesday night. [...]

Jerri said on January 14, 2010, 1:19 pm:

I made my donation now no more messages

bruce said on January 14, 2010, 2:00 pm:

i am unable to make donation w/ Virgin Mobile? anyone else having any luck on Virgin?

Steven Burda, MBA said on January 14, 2010, 2:22 pm:

I donated to a good cause!

- Steven Burda
http://www.linkedin.com/in/burda

Brenda said on January 14, 2010, 2:49 pm:

I could not dontate money with Sprint an error message came back when I texted so I called Sprint and had them unblock the code and it seems to have gone through now.

$2 Million in Donations for Haiti, via Text Message « brady ambler: all about digital said on January 14, 2010, 4:00 pm:

[...] texted donations are being handled by a company called mGive, which started the campaign in a joint effort with the State Department and the Red Cross late Tuesday night. [...]

Texting Your Support | PR Nonsense said on January 14, 2010, 4:03 pm:

[...] texted donations are being handled by a company called mGive, which started the campaign in a joint effort with the State Department and the Red Cross late Tuesday night. [...]

ryan said on January 14, 2010, 4:24 pm:

i texted twice HAITI to 90999 and i still have not got back the confirmation text message.. its been 15 minutes

ryan said on January 14, 2010, 4:32 pm:

never mind, i got the confirmation text, it took about 15 minutes. Thanks

goflynn said on January 14, 2010, 4:39 pm:

can you elaborate on how all of thedonation goes to the Redcross. Is the service free for the red cross also or do you then charge them a fixed/ annual fee per campaing or where do your operating costs come from? I’m interested because I think your service is great but i would like to know if all of your donation compaigns are free to the Donator and the recipient

Great work

Kate and Rick Roetzer said on January 14, 2010, 4:45 pm:

Got an error code when SMSing 90999 then typing in Haiti

ed bean said on January 14, 2010, 4:48 pm:

i wish i could donate from my prepaid phone,if i had money to get there i would donate myself,

Patricia E . Byron said on January 14, 2010, 5:49 pm:

Hello my Name is Patty Byron form the Mashantucket Indian Res. In Ledyard Ct……I would like to to send more then $10.00.. I does this work?????Get back to me…….Thank you Mrs. Byron…..

amanda said on January 14, 2010, 6:14 pm:

is rogers canada participating in the 90999 text donation?

NikkiPedroCali said on January 14, 2010, 6:59 pm:

Hello everyone, I just donated my 10.00 and I feel good about it. I hope everyone comes together to help Haiti. This is a great way to donate. Just a simple text is going to send my money exactly where it needs to go. I am also going to mass text this information to everyone I know. More people need to know that you can donate through text. I suggest everyone do the same thing because I didnt know about this until today. Thanks.

Dorothy said on January 14, 2010, 7:00 pm:

Has anyone figured out how to enter HAITI to 90999 on a Sprint phone? Mine will not go through. Do you type it in the email area or the phone area? Please give specifics.

Dorothy said on January 14, 2010, 8:12 pm:

I figured it out –To text on Sprint phone- in text mode—in the phone area type 90999 and in the text area type HAITI. I got a confirm notice about 30 seconds later. Hopes this helps someone.

EKS said on January 14, 2010, 8:26 pm:

How long does it typically take to get a return text? I’ve read about a lot people donating but not receiving confirmation and I want to make sure mine goes through.

Mary said on January 14, 2010, 9:29 pm:

I’m on Sprint. Entered 90999 under “Mobile #” and then HAITI in text area. Sent with no problems and received confirmation text in 5 minutes.

Fatimah said on January 14, 2010, 10:16 pm:

I just text my donation to HAITI 90999. However, I did not receive a reply for confirmation. Was my donation accepted, or should I try again?

miti said on January 15, 2010, 4:37 am:

I text haiti 12 times to donate $120, and replied yes 12 times. But I recived only two thanks confermation. how do I know the full amount was dedacted?

mGive Asks You to Text HAITI to 90999 to Give $10 to Red Cross … | HAITI BREAKING NEWS said on January 15, 2010, 5:25 am:

[...] rest is here: mGive Asks You to Text HAITI to 90999 to Give $10 to Red Cross … Share and [...]

Help for Haiti said on January 15, 2010, 6:14 am:

[...] you want, you can also text a donation. So far, more than $5 million has been raised by this [...]

cesar said on January 15, 2010, 6:35 am:

if you live in Europe does it work to text message 90999 or you need to add the a prefix?

Cesar said on January 15, 2010, 6:46 am:

Or better what would be the equivalent to 90999 in Belgium ? Thanks

CayMack said on January 15, 2010, 10:47 am:

The CBC reports that texting HAITI to 90999 in Canada does not work. You can, however, donate $5 to the Salvation Army by texting HAITI to 45678, or you can donate to the Red Cross by web or telephone.

http://www.cbc.ca/technology/story/2010/01/13/text-donations-haiti.html

Ella Spillmon said on January 15, 2010, 11:56 am:

I have a Cricket phone and all seemed well as I texted to donate, I received the response for conformation and after I followed through I received another response for option to receive updated news and when I replied my answer for that I received a message which said “I do not have enough funds but I can still donate online.”

I thought that the donations are charged to your phone bill or is that with just certain phone providers?

Either way it is good to still be able to donate from online which also should give the option to increase or decrease one’s donation.

I also wonder if there is a difference with when the donations are given to Haiti given which site you use to give your donation. Meaning from this site or the actual Red Cross site.? Thank you!

Josie Castillo said on January 15, 2010, 1:12 pm:

For those of you who are saying 90999 is not working, are you sending it via MMS? Maybe if you’re trying to send as an email, that’s why it’s not working. IDK…just an idea. I have Verizon and texted (MMS) and got immediate response.

Tricia said on January 15, 2010, 1:45 pm:

Virgin Mobile needs to get on board with this! I did the 90999 Haiti and got no reply. Going to donate via RedCross.org instead.

Tricia (again) said on January 15, 2010, 1:58 pm:

Everyone who is having trouble donating via Virgin Mobile… please follow this link and complain to Virgin Mobile with me! http://www1.virginmobileusa.com/about/prepareEmailUs.do There’s just no telling how many people are donating and not realizing that it just isn’t working.

Laszlos said on January 15, 2010, 2:06 pm:

I also have Virgin Mobile. Last night I sent two “Haiti” message to 90999 and neither had any results at all. However today I sent a third, and is *DID* work! I got a reply, said yes, and got a confirmation. ALSO, another response (presumably left over from last night) also came through. I said yes to this one also, but did not get a confirmation.

I’ll just check my balance later to make sore all $20 went through, else I’ll try again.

Best wishes, Haiti.

lhunter said on January 15, 2010, 3:05 pm:

Fatimah – If you send me your mobile number I can look it up, but my guess is that you did not send the text correctly, otherwise you would have received a confirmation. My email is lhunter@mgive.com. Thanks.

lhunter said on January 15, 2010, 3:07 pm:

Cathy – Yes, it typically takes about 90 days for the charity to get the funds although in this case we are looking for ways to speed that up. Also, mGive has agreed to waive all fees for the Red Cross Haiti Relief campaign so 100% of your donation will go to the Red Cross. Please post it on Facebook, we would greatly appreciate it!

lhunter said on January 15, 2010, 3:10 pm:

Valerie (and Don McLean) – 90999 is NOT just for AT&T. Based on what you said, it sounds like you have premium SMS blocked on your phone. You just need to contact your wireless carrier and ask them to enable it. Thanks!

lhunter said on January 15, 2010, 3:11 pm:

For those of you getting an error message stating the short code is expired, this means you have premium SMS blocked on your phone. You just need to contact your wireless carrier and ask them to unblock it. Thanks.

lhunter said on January 15, 2010, 3:13 pm:

To everyone trying to donate from outside the US, unfortunately our services are only available in the US. We should have service in Canada soon and are looking to expand elsewhere. Thank you!

Carole said on January 15, 2010, 5:07 pm:

RE: VIRGIN MOBILE
I called customer service yesterday. The “live advisor” was not aware a disaster in Haiti had taken place. I was told since my call was not related to my account, a supervisor would not speak with me. After 15 minutes and much persistence, a supervisor took my call. She was also unaware of the devestating earthquake in Haiti and did not seem to care. I was asked if I had a problem with my acct she could take care of otherwise we needed to end the call. They were not aware of “any such program being offered by Virgin Mobile”.

I would say DO NOT USE VIRGIN MOBILE TO DONATE TO THE HAITI FUND!!!!

Ken said on January 15, 2010, 7:05 pm:

i sent my haiti text once, got a reply. i decided against the monthly red cross updates, now i get a text about EVERY 15 minutes stating it may take 48 hours to process my request. PLEASE MAKE IT STOP!!!!!!

Micaela said on January 15, 2010, 9:27 pm:

will the money be charge on your bill or will the company just send it or what?

Abigail said on January 15, 2010, 11:59 pm:

I was wondering how I can cancel my donation? I tried to cancel it, but I’m not quite sure it went through. I have no money at the moment for the donation, I’m sorry.

Full List of Winners of Critics Coice Awards « Zimvi.com said on January 16, 2010, 4:20 am:

[...] via larger donations–about $40 million in just three days–the $8 million raised via MGive’s $10 texting campaign could represent money from a group that otherwise might not have written checks or entered credit [...]

Beverly said on January 16, 2010, 4:55 am:

O
Have been trying to do this but don’t know how. Can anyone give me a stp by step. Thx

PDGOODMAN.COM said on January 16, 2010, 5:31 am:

[...] Cross’ relief efforts and be billed to your cell phone bill. The company running the service, mGive, is suspending fees on the donation (their cut, essentially) and they’re apparently working [...]

Eric said on January 16, 2010, 7:09 am:

After I donated I got a text message asking me to sign up for messages from red cross .com I declined. did I still donate?

Denise Parsons said on January 16, 2010, 5:15 pm:

I texted haiti to 90999 3 times. I expected it to be $30 total. I received a text back that said I have reached my donation limit of $100. I want to know if my Sprint account is being charged $100. I cannot afford this. I expect it to be $30. I want this remedied immediately. Thanks

Denise said on January 16, 2010, 5:18 pm:

Is this some kind of scam? Is all the money going to go to the poor people of Haiti. I saw a show on Fox that said Haiti has received over 3 billion in aid since 1992 and most of the money does NOT reach the people. It goes to crooked government officials and thugs. Its hard to justify donating when you believe the money will not be used for what it is intended. I also do NOT trust the Red Cross. Ask any WWII Vet and you will know what I mean!!!

Rodney Rutledge said on January 16, 2010, 9:02 pm:

I’m having the same problem as Valerie; I have Sprint and I have texted HATITI to 90999 at least 20 times and I get a message stating It has expired; msg. 1051. I Think sprint is missing many donations because of this. I tried calling them, but the wait was too long.

Jason Henke said on January 16, 2010, 9:19 pm:

I have sprint. It all worked out just fine. try again under the text area. phone number is 90999 and then the text will be haiti…. Rodney, if you your text was HATITI then it will not work. the word is HAITI.

Gina said on January 17, 2010, 9:56 am:

I sent a text to 90999 that said “Haiti”, but never received a response of any kind. Is there a way for me to confirm that my donation was successfully sent?

Becky said on January 17, 2010, 8:53 pm:

Your cell phone carrier has to unblock your short codes, meaning that they are blocked to keep “spam” type messages from charging fees to your phone.

Donate by text-messaging! « Marcus’ Tech News Blog said on January 18, 2010, 10:21 am:

[...] [...]

Molly said on January 18, 2010, 12:03 pm:

I wanted to contribute $20 for the earthquake victims, and I thought my contribution did not go through so a message directed me to a ‘help’ button and every time I pressed the help button, I was charged $10 again and again. I wanted to contribute $20 and would be grateful if you could cancel the rest of the amount.

mGive Asks You to Text… « The Success Real Estate Blog said on January 18, 2010, 4:38 pm:

[...] Asks You to Text… mGive Asks You to Text HAITI to 90999 to Give $10 to Red Cross Author: Angela Whaley, January 13th, [...]

Lori said on January 18, 2010, 4:48 pm:

Dan – 90 days is the tyical payout schedule but the carriers have agreed to greatly expedite this for the Red Cross. The details are still being worked out in some cases, but we are happy that they have agreed to help speed up the process!

Lori said on January 18, 2010, 4:50 pm:

Rodney Rutledge – Sounds like you have premium SMS blocked on your phone. Please call your wireless carrier and ask them to unblock it.

Lori said on January 18, 2010, 4:52 pm:

Denise Parsons – Don’t worry, you did not actually donate $100. The message should have stated it was a $25 limit, not $100. This only happened for Sprint and some of the smaller regional carriers and has since been resolved. So again, you did not actually donate $100 – it was just an incorrect message.

Lori said on January 18, 2010, 4:53 pm:

Gina – You can go to http://www.mgive.org/receipt. If your donation did go through you can get a confirmation receipt there. If it did not, it will state that there is no record for your mobile number and you can try again. Just to remind everyone – send the word HAITI (no quotes) to 90999. Thanks.

Lori said on January 18, 2010, 4:57 pm:

Eric – Yes, if you confirmed your donation by replying with YES and then got the thank you message, but then did not opt-in to receive further messages, your donation still went through. To confirm you can go to http://www.mgive.org/receipt.

Lori said on January 18, 2010, 4:57 pm:

Beverly – Text the word HAITI (and nothing else) to the number 90999. When asked, reply with YES. Thanks!

Lori said on January 18, 2010, 5:01 pm:

Abigail – Once you have confirmed your donation by replying with YES, we cannot cancel the donation for you. You will need to contact your wireless carrier.

Lori said on January 18, 2010, 5:03 pm:

Ken – Sorry about that. It was a temporary glitch and was fixed soon thereafter.

Lori said on January 18, 2010, 5:05 pm:

Dan and all those concerned about the 90 day payout – the carriers have agreed to greatly expedite that. The details are still being worked out but the money will reach Haiti as quickly as possible.

lee said on January 18, 2010, 6:40 pm:

Virgin Mobile is now accepting and allowing text donations.
I just made 2 donations and the amounts took about 10-15 minutes to deduct from my balance.My prayers go out to all the victims of the Haiti earthquake and their families

This is what is on their site.
Text2Donate to Haiti

Virgin Mobile USA wants you to know that there are several ways you can contribute to the earthquake relief efforts for Haiti.

The following Text to Donate shortcodes work on Virgin Mobile phones:

* Text “YELE” to 501501 to donate $5
to Wyclef Jean’s Yele Haiti organization and contribute to the relief effort.

* Text “HAITI” to 90999 to donate $10
thru the American Red Cross to contribute to the relief effort.

* Text the word “Haiti” to 85944 to donate $5
On behalf of the Union Rescue Mission in cooperation with the International Medical Corps.

Standard messaging fees do not apply for the above shortcodes when making a donation to help Haiti.

vince said on January 18, 2010, 6:54 pm:

i tried to donate but its not working keeps saying keyword not recognized please confirm short code and send a new message

Reginia said on January 18, 2010, 7:33 pm:

I tried doing the texting also. Now I keep getting an error message 3 times. Why am I getting that now?

Lori said on January 18, 2010, 9:19 pm:

Vince – Send the word HAITI (no quotes or anything) to 90999. You will then be asked to confirm your donation by replying with YES.

Lori said on January 18, 2010, 9:20 pm:

Regina – Tell me more about the error you are getting? Or email your mobile number to me at lhunter@mgive.com and I can look up the history to see what is going on. Thanks.

Bonnie said on January 18, 2010, 9:42 pm:

What a scam!

The Red Cross skims from the top of the donations money to pay for their executives and services first, before they give to the needy, and what is left is what the needy get.

The cell # donation will take several weeks before they are handled, if not several months. As well, the Mobile company will NOT advancedd any money from the costs, you MUSt may your bill first.

So, don’t be so lqujick to donate this way. Go a surer way.

Arieve said on January 18, 2010, 11:04 pm:

FOR THOSE OF YOU IN SASKATCHEWAN, CANADA:
SASKTEL IS NOT SUPPORTING EITHER THE RED CROSS OR THE SALVATION ARMY TEXT DONATIONS.

Let’s hope they’re donating a ton of money to make up for this!
Please go to the websites listed instead!

John said on January 19, 2010, 3:29 am:

How do I send the text message for the donation if I live outside the USA (I live in Spain)?

Diane said on January 19, 2010, 9:35 am:

I’m trying to donate via my Verizon phone. I keep getting “Premium Messaging to this mobile number has been blocked. Only the account owner may request a change to this setting with his/her wireless service provider”
What does that mean?

Lori said on January 19, 2010, 9:38 am:

John – Unfortunately our services are only available in the USA at this point. I suggest you visit http://www.redcross.org to find other ways to donate.

Lori said on January 19, 2010, 9:39 am:

Diane – It just means that you have blocked any premium messaging (anything that will cost money, such as ringtones, donations, etc.) from your phone. To unblock it you just need to call Verizon and ask them to do so. Thanks!

m.e. said on January 20, 2010, 11:33 am:

i just texted HAITI TO 90999. It asked me to confirm by texting back YES. Once i did that it texted me “reply YES to receive the latest Red Cross news” also I could text STOP to end msgs. i txted STOP and received confirmation that I would receive no further texts or charges other than the one time $10 donation. Total time: 2 minutes.. Easy.. If you feel worried about it then just log on to the Red Cross page and make a donation there.

ambush sickem said on January 21, 2010, 8:21 am:

have you looked at the # you are texting = 90999! why that #? read it upside down – donating to the RED CROSS! I feel for the people in Haiti – but OBAMA, BUSH & CLINTON! Dont TRUST THOSE DEVILS!

Krissy hiller said on January 21, 2010, 9:05 pm:

I would like to know why when i texted the 90999 # and left a message of “God be with the people of Hatti”,..did it come back saying keyword “God” ,not reconized!! What the heck is that about ? and what the heck kind of place am i sending money for a mostly catholic Country, and im sending this from THE USA that you dont reconize the word God!!!! I probly just wasted my money and it went to some Muslim loving liberal and hatti wont get nothing!! I wish i could take this fee off, because i bet the people wont even get a dime of it!!! but i am showing this Message you sent to the Media!!!

Lori said on January 22, 2010, 5:10 pm:

Krissy – You misunderstood what the message was telling you. Users can’t just send any text message they want to 90999. Unless you send the correct keyword (in this case, HAITI), you will get a message back saying the keyword is not recognized. Base on the message you sent, the system looks at the first word of your message (God) and determines if that is a keyword for any current donation campaigns. It is not, and thus you got the message back God is not a recognized keyword.

So because you did not send the correct keyword (HAITI), you did not actually make a donation. If you want to try again, please text HAITI to 90999 and you will get a confirmation message to which you will need to reply YES to confirm your donation.

Thank you and sorry for the confusion. Feel free to email me if you have futher questions – lhunter@mgive.com.

Lucas said on January 24, 2010, 2:26 pm:

How Do I cancel my donation?

Texting Your Support « MarchPR said on March 5, 2010, 8:59 am:

[...] texted donations are being handled by a company called mGive, which started the campaign in a joint effort with the State Department and the Red Cross late Tuesday night. [...]

Steve said on October 5, 2010, 11:16 pm:

Lucas why would you want to cancel a donation? Are you hiding some insider information that i dont know about? lol.

Sharron Clemons said on December 21, 2010, 1:23 pm:

i sent my haiti text once, got a reply. i decided against the monthly red cross updates, now i get a text about EVERY 15 minutes stating it may take 48 hours to process my request. PLEASE MAKE IT STOP!!!!!!

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